Getting help and contacting support

How to reach the Fixaroo support team if you need assistance.

Updated 07 May 2026

Our support team is here to help.

Help Centre

Browse articles in the Help Centre for answers to common questions about setup, bookings, payments, and more.

Email us at [email protected]. We aim to respond within one business day.

From the partner portal, click the Help icon to send a message directly to our team.

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Learn how to accept, confirm, and decline customer booking requests from the partner portal.

A guide to what each booking status means and when it changes.

How payments work on Fixaroo, including online payments and in-person Tap to Pay.

How to upgrade, downgrade, or cancel your Fixaroo subscription.

In this section

Fixaroo Academy

Step-by-step video training for garage owners and staff.

Need more help?

Our support team is available to assist you directly.