Impact Assist is located at 2K Admiral Business Park, North Nelson Ind. Est., Nelson Way, Cramlington NE23 1WG. You can view the exact location on the map on this page.

Monday: 8:45 AM – 5:00 PM. Tuesday: 8:45 AM – 5:00 PM. Wednesday: 8:45 AM – 5:00 PM. Thursday: 8:45 AM – 5:00 PM. Friday: 8:45 AM – 5:00 PM. Saturday: Closed. Sunday: Closed.

Impact Assist offers Car & Van Accident Repair, MOT Testing, Full Claims Management, Vehicle Servicing, Diagnostic Testing, Wheel Alignment, Brakes, Tyres, Exhausts and Clutch Replacement. Full prices and durations are listed on the services section of this page.

Yes — Impact Assist is a DVSA-approved MOT centre in Nelson Way. You can book an MOT slot directly through Fixaroo on this page.

Use the booking panel on this page — pick a service, a time, and your vehicle, and your booking is confirmed instantly on Fixaroo. No phone calls, no back-and-forth, no waiting on a call-back.

Yes. When you book through Fixaroo your slot is held the moment you complete checkout — you'll get a confirmation email and SMS straight away, and Impact Assist sees the booking in their dashboard at the same time.

It depends on the service — some bookings take a small deposit to secure the slot, others are paid in full on arrival. Your booking summary on Fixaroo shows exactly what's due and when, so there are no surprises.

Yes — you can reschedule or cancel from the booking confirmation link we email you. Fixaroo handles it end-to-end so you never have to chase the garage.

Yes. Fixaroo sends automatic email + SMS reminders before your visit so the appointment doesn't slip, and the garage is notified too.

Fixaroo shows real availability, real prices and real reviews in one place — you book in under a minute, your slot is locked in instantly, and we handle the reminders and rescheduling. If anything goes wrong, you've got us in your corner.