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Caerphilly County Borough Council

New Road, Tir-y-berth, Glan Y Nant, Pengam, Hengoed CF82 8AU, UK

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Frequently asked questions

Where is Caerphilly County Borough Council located?

Caerphilly County Borough Council is located at New Road, Tir-y-berth, Glan Y Nant, Pengam, Hengoed CF82 8AU, UK. You can view the exact location on the map on this page.

What services does Caerphilly County Borough Council offer?

Caerphilly County Borough Council offers Bulky Item Collection (1-3 items), Bulky Item Collection (4 items), Bulky Item Collection (5 items), Bulky Item Collection (6 items), Traffic Regulation Order, Pre-application Advice (Householder Extension), Pre-application Advice (Single Dwelling) and Special Procedures Licence (New). Full prices and durations are listed on the services section of this page.

Does Caerphilly County Borough Council do MOTs?

Yes — Caerphilly County Borough Council is a DVSA-approved MOT centre in Pengam. You can book an MOT slot directly through Fixaroo on this page.

How do I book an appointment at Caerphilly County Borough Council?

Use the booking panel on this page — pick a service, a time, and your vehicle, and your booking is confirmed instantly on Fixaroo. No phone calls, no back-and-forth, no waiting on a call-back.

Is my booking confirmed instantly?

Yes. When you book through Fixaroo your slot is held the moment you complete checkout — you'll get a confirmation email and SMS straight away, and Caerphilly County Borough Council sees the booking in their dashboard at the same time.

Do I pay now or when I visit the garage?

It depends on the service — some bookings take a small deposit to secure the slot, others are paid in full on arrival. Your booking summary on Fixaroo shows exactly what's due and when, so there are no surprises.

Can I reschedule or cancel my booking?

Yes — you can reschedule or cancel from the booking confirmation link we email you. Fixaroo handles it end-to-end so you never have to chase the garage.

Will I get a reminder before my appointment?

Yes. Fixaroo sends automatic email + SMS reminders before your visit so the appointment doesn't slip, and the garage is notified too.

Why book through Fixaroo instead of calling directly?

Fixaroo shows real availability, real prices and real reviews in one place — you book in under a minute, your slot is locked in instantly, and we handle the reminders and rescheduling. If anything goes wrong, you've got us in your corner.

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